Ordering Procedure and Delivery Timeframes

All orders are processed within 24-48 hours Monday - Friday. If we discover a delay in your shipment, we will do our best to contact you. In most cases, if a product is not available to ship immediately, it is placed on backorder and you will be notified through email.

If you have special shipping requirements, please contact us.

Sled Solutions makes every effort to ship said items same day or the next business day if we have it in stock. However, many of the items we carry are in high demand and therefore will occasionally be out of stock. In the event something is out of stock, every effort will be made to obtain that item in an expeditious manner but normal delivery times could potentially be delayed. Additionally, some items in the Sled Solutions store are not inventoried and will drop-ship directly from their respective manufacturer. For items that will be drop-shipped, current availability and delivery times cannot be guaranteed by Sled Solutions.

Shipping Costs

We don't plan to make money off of shipping so what you're being charged is the actual cost of the shipment through the carrier plus any office supplies needed to complete the shipping. Sled Solutions does its best to be fair with all of our customers and if over charged we try to refund any overages. This occurs at the time of shipping when the actual shipping cost is generated.